WHAT DRIVES US
We Care Beyond Service.
Heritage Service Group provides fast, reliable service for commercial kitchen equipment, using OEM parts. Our technicians are trained by the manufacturers to service a variety of equipment such as grills, ovens, dishwashers, heat lamps, up-right refrigerators, and ice machines. Heritage Service Group offers a 24/7 911-level service to respond quickly to all service calls, and clients range from fast food to fine dining, kiosks to institutions.
We have a vision to be the most trusted, customer-focused service provider for Commercial Kitchen Equipment. Our mission is to provide the highest quality customer care in the food service industry, working hard to build lasting relationships and deliver the solutions our customers count on. Mixing can-do with know-how, our dedicated staff use every resource at their disposal. We rely on an exceptional knowledge base, vast inventory, and technical innovations to supply the results customers need to get their kitchens back up and running as quickly as possible.
All service work performed by Heritage Service Group is backed by a 90-day labour warranty. This applies to the specific repair under taken. Parts we supply and install for service repairs are also backed by a 90-day no charge.
We have a vision to be the most trusted, customer-focused service provider for Commercial Kitchen Equipment.
Why Choose Us?
We take safety seriously and don’t cut corners.
We deliver dynamic, industry-leading service with expertise and passion.
We uphold an atmosphere of respect, care and support.
We do what we say we will with trust and transparency.
We build community through caring, collaboration, and celebration.
The Heritage Team – Proud, Experienced and Dedicated
We are a company dedicated to keeping our foodservice customers up and running and proudly doing so. Our team members stay with us, developing expertise and sharing it with the customers we serve.
Topnotch Service Technicians
Heritage Service Group technicians are the best in the business – savvy, certified, professional, and reliable. With more than 100 customer and technical service associates on the phones and in the field every day, we keep our customers covered.
Customer Care That Cares
Our Customer Care team is there every step of the way to help. Our knowledgeable staff “gets it,” researching and responding to parts questions quickly and efficiently.
Our experienced technicians ensure that our customers are served with the highest quality work.
Our goal, as dedicated service partners for our customers, is to eliminate downtime and lost revenue with proactive solutions that help you run a more profitable business.
Some of the advantages to doing business with the Heritage Service Group are:
Digital records of service and purchases to help you
Years of experience in every department
Wide coverage area - large inventory
Factory-Authorized warranty service for most manufacturers
Factory trained and certified technicians
24-hour service available